Rosetio FAQs

Frequently asked questions

Title

What is Rosetio pocket period underwear?

Rosetio pocket period underwear combines a three-layer protective zone with a discreet front pocket designed to hold a standard air-activated heat patch. It is designed for everyday comfort and added leak protection during your period.

How does the heat-patch pocket work?

Activate the heat patch according to its manufacturer’s instructions, then place it inside the front pocket. Use only a patch that fits securely without folding or bunching.

Can I place a heat patch directly on my skin?

No. Do not place a heat patch directly against bare skin. Always follow the patch manufacturer’s safety instructions, temperature guidance and wear-time limits. Stop using it if you feel excessive heat, discomfort or skin irritation.

How do I choose a size?

Use the size chart on the product page and compare it with your waist and hip measurements. If you are between sizes or prefer a less compressive fit, consider choosing the larger size.

How do I wash and care for the underwear?

Remove any heat patch before washing. Rinse in cold water, then machine wash on a gentle cold cycle or hand wash with mild detergent. Do not use bleach or fabric softener. Air dry; do not tumble dry or iron.

How often should I change period underwear?

Change frequency depends on your flow and comfort. Replace the underwear whenever it feels damp or its absorbency limit has been reached. Period underwear is not a substitute for medical care; seek professional advice for unusually heavy bleeding.

What is your return policy?

Return requests may be made within 30 days of delivery. For hygiene reasons, underwear must be unworn, unwashed, unused, with tags attached and in its original packaging, unless it is defective or the wrong item was sent.

Where do you ship?

We ship to the destinations available at checkout. Delivery methods, costs and estimated times are shown after you enter your shipping address.

What payment methods do you accept?

Available payment methods are displayed at checkout and may include major credit cards, PayPal, Shop Pay, Apple Pay or Google Pay depending on your device and location.

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